Managed IT Services in Seattle
Many businesses wait until critical hardware or software fails before reaching out to resolve an issue. This approach can be extremely costly for businesses in terms of productivity, down time, hardware replacement costs and critical data loss. Managed services is a proactive approach to IT that monitors, maintains and resolves issues before they happen, ensuring that businesses can keep running efficiently. Think of a Managed Sevices Provider (MSP) as your personal IT specialist that monitors, maintains, updates your IT infrastructure and is able to assist your business remotely at a fraction of the cost of hiring an in house IT team.
Managed IT services
Remote Monitoring & Maintenance
With remote monitoring and maintenance we are able to proactively monitor the health of your devices and maintain them ahead of time providing a preventative approach to maintenance as opposed to the traditional reactive approach.
Fully Featured Helpdesk
Our helpdesk allows your employees to create tickets seamlessly and track the progress on them. The helpdesk also acts as a knowledge base for employees to reference resources on how to resolve issues quickly and efficiently.
Endpoint and Domain Security
Security is critical for businesses and reducing a businesses risk should be a high priority. We provide many features such as managed antivirus, domain spam filtering and security awareness training to stengthen the security posture of your business.
Backup and Disaster Recovery
Your data is important and having the peace of mind to know that your critical data is protected from hardware failures is priceless. With backup and disaster recovery, a critical hardware failure will no longer put your business at a standstill for multiple days.
Remote IT Support
We provide fully remote support services with the ability to quickly access your company devices remotely in order to troubleshoot and resolve issues and provide faster levels of support to your employees.
SaaS License Management
We can manage your SaaS licenses (Microsoft 365 / Google Workspace) to reduce your IT burden and let you focus on the things that matter.
